If Order Placed / Awaiting Fulfillment (No Tracking Number)

If the request is made, and the order placed / Awaiting Fulfillment (No Tracking Number), use this

/cancel-not-ship-try-1

Register their order in the Order Issues with the tag: (Problem: Cancel Order) (Action: Hold Order)

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If the customer accept then use this

/cancel-not-ship-accept-1

Register their order in the Order Issues with the tag: (Problem: Cancel Order) (Action: Refund -30%)

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If the customer refuse then use this (to try again with a better deal)

/cancel-not-ship-try-2

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If the customer accept the then use this

/cancel-not-ship-accept-2

Register their order in the Order Issues with the tag: (Problem: Cancel Order) (Action: Refund -50%)

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If the customer refuse the second offer then use this

/cancel-not-ship-refuse-2

Register their order in the Order Issues with the tag: (Problem: Cancel Order) (Action: Refund -100%)

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